While typically we discuss the over confidence bias in the context of negotiations, trials and other non-life-threatening events, this bias applies to all situations.
Those of us who teach negotiation often focus on building rapport and being attentive to relational dynamics.
Team or organizational commitment: Which leads to better inter-team conflict management?
In a wide range of disputes, counsel and their clients have increasingly turned to neutral analysis and evaluation.
Much has been said and written about the demise of the joint meeting in mediation. In my experience, such a view is premature and, I fear, is potentially wasteful of the power that mediation brings for creative problem-solving.
It is referred to as the Dead Zone, the Green Line or No-Man’s Land.
Here are typical questions mediators have at mediation trainings.
A powerful tool for healing and transforming conflict at work is affirming and envisioning harmony.
So… is the attorney in the Daniels/Trump case in a no-win situation here?
More often than not, we are surprised when we get a negative reaction after having provided feedback to a peer or colleague.
Abusive supervisors are ubiquitous in the workplace, causing distress for their employees and costing employers in the US an estimated $23.8 billion each year.
In the 1990s, the very suggestion of facilitated negotiation was viewed with equal parts suspicion and contempt by most seasoned trial lawyers
This year’s JAMS Foundation/NAFCM funding focus is Homeless, those facing eviction and public housing.
How we define conflict mastery and the characteristics needed to be and be seen as such varies.
The last decade and a half has seen an explosion in communication by every means imaginable other than face to face. For this reason, I believe its points are worth revisiting.
When words come out of your mouth that you instantly regret, here are some ways to recover from your faux pas and minimize the impact of ill-chosen words.
There are times we get so caught up in a dispute that we become defined by it.
When my sister had just been born, my mother boarded a crowded war time train with my sister in her arms, then turnd and handed the baby to a trusting stranger.
Many of us have a vocal inner critic, who tells us what we’re doing wrong, how what we’re trying won’t work, how we’ll never be good enough.
Over the years, I have sensed a profound need for the development of a spirituality of conflict transformation within the peacebuilding community generally and within the Mennonite peacebuilding community specifically.
Sometimes we are sorry about what we said in a conflict and say so. Sometimes we are not sorry but say we are anyway.
Divided Democrats and Republicans found a way to talk this week, and actually listened to each other, using a talking stick!
I often present to mediators for an hour or so on the transformative approach. These are certain questions that come up regularly.
With the new year being still fresh enough that some of us, and hopefully not just me, continue to write 2017 on their checks, the future is at the forefront of many of our minds.
A hot button or trigger word can be words, a tone of voice, or a particular way someone conveys body language that sets you off.