Conflict resolution skills alone will only get you so far.
Michael Leathes has written a book on negotiation that is aimed at corporate counsel.
Before we talk about mediation and the value of early mediation, let’s start with two key questions to ask yourself about your dispute.
When discussing different forms of conflict intervention, the various processes are sometimes listed in order of increasing party control.
Nostalgia is defined as “a sentimental longing or wistful affection for a period in the past.” Apparently, the word nostalgia has its origins in a Greek compound, consisting of nóstos, meaning “homecoming”, and álgos, meaning “pain” or “ache”.
Life’s lessons come when you least expect them, and my mediation training comes in handy at such unexpected times.
When I was in the middle of horrific, workplace experiences, I did whatever I could to protect myself from the worst effects of bullying and mobbing.
Is your workplace a toxic environment? If there is more than one person per week out sick in your department, chances are it is.
Sometimes I have to step back and admit to myself that as the mediator, I am merely the guide to a voluntary conversation about whether and how a particular case may be settled.
When it comes to defining mediation, I am not a strict constructionist.
When two people form a union, whether a legal union – such as marriage, or a domestic partnership, there will be conflict.
When someone is upset, one familiar response is to ignore it and forge ahead. Another is to try to make them feel better with kind reassurance.
Sounds contradictory, I admit, but it’s an interesting concept and raises an interesting question: Do we always have to agree before taking action?
Lincoln famously wrote: As a peacemaker the lawyer has a superior opportunity of being a good man.
Resolving a Dispute is Like Traveling, Writing a Business Plan, or Choosing a Course of Medical Treatment: If you take the wrong road, you won’t get the result you want.
Following up from our recent article on “10 excuses bosses give not to bring in a mediator”, here is an infographic illustrating the 10 top justifications senior managers give for not “bringing in the mediators” to resolve a conflict in their organisation. How many have you heard?
In this inaugural show, Pattie Porter connects with the audience by sharing her story of growing up in a high conflict family, and this led eventually to her work as a conflict management expert.
When you are in conflict, what are your unmet needs? What are the unmet needs of the person with whom you are in conflict?
In the past few years Singapore has been busy revising, refining and extending its dispute resolution offerings in cross-border litigation, arbitration and mediation.
Often in negotiating, a party may make a monetary demand without providing any reasoning behind it.
The invaluable publisher Drawn and Quarterly has ventured smack dab into current legal controversy.
I think that one of our main missions in the DR field is to promote constructive engagement in conflict
How many of us share the experience I have had – sitting on the last train home, late at night, with a day’s mediating behind me and no settlement?
This article is about the divorce mediation process, including specific recommendations for New Jersey.
The desire to be right is deeply seductive and understandable, but it can cause a lot of problems at work