Gravity problems make conflict resolution more difficult because they sidetrack us from actionable problems.
Collaborative. In the business world, in medicine, high technology, healthcare, engineering, education, aeronautics, manufacturing, public service, first responders, military defense, invention – in just about every field of endeavor, we see this word popping up over and over again.
I want to say a word about neutrality, which is a very important concept in mediation.
Litigation offers many potential benefits. It can help people solve difficult problems, make relationships and institutions function properly, and promote justice.
When we are in conflict with another it is often the case that we make assumptions about her or him.
Whenever it comes to other people, our prejudices – and a pretty basic lack of knowledge – are what tend to rule.
Many of us revisit conflicts and other interactions in our heads – and sometimes many times – wishing we had the opportunity to do it again.
"Thank you for listening to me and my side of our dispute and for disagreeing with me in the gracious way you did--" I learned so much from those words.
It sounds counter intuitive, but Inaction or avoidance can be a viable way of dealing with workplace conflict.
Labels are increasingly being used to leverage support for group identities and ideals.
Two common themes emerged from a recent panel discussion. First, the idea of a growing ecosystem; and, second, a changing culture.
Nature Deficit Disorder, a phrase coined by Richard Louv in his book, Last Child in The Woods, is used to describe the impact that urbanisation along with the technological era has had, in reducing the time children are having in nature, nearby nature.
This article discusses how Italy has approached the initial mediation session.
Interestingly, since beginning of this series of posts several months back, the topic of seeking greater respect and civility in our political and social interactions has ratcheted up significantly, even becoming mainstream!
Many, many years ago, someone once said to me that people do not begin to negotiate until it is past the time to negotiate.
Several experts have commented on the trauma the children must have experienced being separated from their families.
The trial of Paul Manafort is a good illustration of an important value of trials.
This article discusses how mediators can apply the communication skills used by Crisis Counselors to help people in crisis.
This article discusses Kahneman's words “Odd as it may seem, I am my remembering self, and the experiencing self, who does my living, is like a stranger to me.”
Sometimes, when involved in an interpersonal conflict, we find ourselves “up against a wall”.
Whenever I teach conflict and communication skills classes or coach someone, I always include the important role nonverbal communication plays.
It might seem strange to use the words ‘grateful’ and ‘conflict’ in the same sentence.
The expression “to have a bee in one’s bonnet” has a variety of meanings.
Acceleration in conflict begets acceleration until we become mice on a treadmill.