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Cinnie Noble

The Conflict Iceberg

(6/14/18)Cinnie Noble

The metaphor of an iceberg has commonly been used as a metaphor about conflict.

Dan Simon

Why Is Conflict Such a Big Deal?

(6/14/18)Dan Simon

Conflict is a big deal because it affects our two most basic values – strength of self and care of other.

Alexia Georgakopoulos

Review of Mediation Handbook

(6/07/18)Alexia Georgakopoulos

The handbook doesn’t reflect a Western Perspective, rather it reflects a global perspective of mediation and that is the only way we can have a holistic view of mediation.

George Siedel

BATNAs: A Practical Tool for Mediators and a Risk

(6/04/18)George Siedel

Understanding BATNAs is especially important in mediation because they provide disputing parties with power.

Cinnie Noble

Being Good to Ourselves When in Conflict

(5/25/18)Cinnie Noble

Interpersonal conflict is often deflating. Our egos, self-esteem, confidence, mood and other parts of us can all be negatively influenced when we are in dispute.

Dan Simon

Transformative Dialogue – The Salvation of Democracy?

(5/25/18)Dan Simon

While some conversations result in “getting to yes”, others lead to clarity that no agreement is possible at that time.

Dick Harris

The Dissing of Civil Discourse pt. 2

(5/25/18)Dick Harris

The idea of civility must be built upon standards of conduct towards others and a willingness to accept the consequences for your words.

Cinnie Noble

The Cracks are Where the Light Gets In

(5/21/18)Cinnie Noble

If we are able to consider that there is something good to see when a dispute causes us to feel dark and dim, we may be able to have a different and better relationship with conflict and ourselves within it.

Shirli Kirschner

DR Clauses in Contract

(5/21/18)Shirli Kirschner

What are dispute resolution clauses (DR clauses)?

Rae Steinbach

How to Take a Scientific Approach to Improving Employee Productivity

(5/21/18)Rae Steinbach

Although our digital devices have certainly made life more convenient, they’ve also made it more fast-paced.

John Lande

The New Handshake: Using ODR to Create Value for Consumers and Businesses

(5/11/18)John Lande

ODR can help address a problem often referred to as “access to justice” (A2J).

Phyllis Pollack

The Need For Preparation!

(5/11/18)Phyllis Pollack

Several times in the past, I have discussed the need for each party to prepare for mediation for it to be successful.

Dick Harris

Dissing of Civil Discourse pt. 1

(5/11/18)Dick Harris

Much has been written about the breakdown in public discourse and civil debate in the country.

John Ford

How Teams Can Work Together Despite Opposing Views

(4/27/18)John Ford

While most of us forge friendships with like-minded people who affirm our strongly held beliefs, we don’t choose our colleagues.

Jeff Thompson

People with Depression Use Language Differently – Here’s How to Spot it

(4/27/18)Jeff Thompson

Empathy, clearly an important part of crisis negotiation and intervention begins with understanding a person's perspective.

Jason Dykstra

What All New Leaders Should Understand

(4/27/18)Jason Dykstra

Coming into a role where you are expected to get others to work together efficiently and effectively to create the best possible product or service isn’t an easy task.

Phyllis Pollack

Over Confidence Can Kill!

(4/20/18)Phyllis Pollack

While typically we discuss the over confidence bias in the context of negotiations, trials and other non-life-threatening events, this bias applies to all situations.

Jen Reynolds

Backhanded Compliments

(4/20/18)Jen Reynolds

Those of us who teach negotiation often focus on building rapport and being attentive to relational dynamics.

Chris Straw

Team or Organizational Commitment?

(4/20/18)Chris Straw

Team or organizational commitment: Which leads to better inter-team conflict management?

Neutral Analysis: A Powerful and Effective Tool

(4/20/18)Clarence Pozza

In a wide range of disputes, counsel and their clients have increasingly turned to neutral analysis and evaluation.

John Sturrock

Optimizing the Use of Joint Sessions in Mediation

(4/13/18)John Sturrock

Much has been said and written about the demise of the joint meeting in mediation. In my experience, such a view is premature and, I fear, is potentially wasteful of the power that mediation brings for creative problem-solving.

Spaces for Peace

(4/13/18)Allegra Chen-Carrel

It is referred to as the Dead Zone, the Green Line or No-Man’s Land.

Dan Simon

More FAQ’s from Mediators

(4/06/18)Dan Simon

Here are typical questions mediators have at mediation trainings.

Lorraine Segal

Conflict at Work—the Power of Envisioning Harmony

(4/05/18)Lorraine Segal

A powerful tool for healing and transforming conflict at work is affirming and envisioning harmony.

Phyllis Pollack

Settlement Ethics 101

(3/23/18)Phyllis Pollack

So… is the attorney in the Daniels/Trump case in a no-win situation here?

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