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Donna Silverberg, Owner

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813 SW Alder St., Suite 400
Portland, OR 97205
USA
503-248-4703
Fax: 503-721-0623

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Description of Practice

DS CONSULTING is a full-service woman-owned conflict management and consensus building firm focusing on the issues and needs of public agencies and non-profit organizations. Since Donna Silverberg began the business in 1998, DS Consulting has assisted businesses and groups with an emphasis on public health, natural resource, organizational and health care issues. The team at DS Consulting works closely with clients to assess the type of format or service that best meets their needs and their goals on a wide range of topics. These services range from meeting facilitation to individual or group coaching, to training, to mediation and strategic planning sessions.

Professional Background

The DS Consulting Team offers over 25 years of experience and expertise in conflict management processes, systems design and training. An array of services are available to help individuals, teams, organizations and networks bring the right people to the right table to have the best conversations and make good decisions. See our website at www.mediate.com/dsconsulting for more information about Donna Silverberg, Robin Gumpert, Erin Halton and Charles Wiggins, and the services we provide.

Experience

Donna served as Special Assistant on Dispute Resolution to Governor Kitzhaber's Natural Resources Office, Acting Director of the Oregon Dispute Resolution Commission, and helped design the state's Public Policy Dispute Resolution Program. Clients include: local, state, and federal agencies; tribal governments; NGO's; businesses; and community groups.

Approach

DS Consulting brings a proven approach to working with clients based on our training and experience as mediators, facilitators and consensus builders. * We actively assess who should be part of any conversation to help the individuals and teams who are involved to be as successful as possible. * We help people focus on their past problems long enough to help them acknowledge and address those issues. * We then help them identify their needs so they can move forward to the future and on to effective decision-making. * Once decisions are made, we often will help with the successful implementation of those decisions, including helping people define and measure their success. We are known for facilitating work groups and meetings that have a respectful and positive tone: a tone that allows for the expression of the emotional investment of the participants, whether they are staff or members of the public, while working forward to achieve the stated goals of the overall process. We are also known for encouraging humor as an active and appropriate part of any of our processes. We recognize that, while the work is important and serious, people can be more innovative and creative when they are enjoying that work.

Fees

$200.00 per hour, negotiable. Free one-hour assessment consultation to help clients determine best conflict resolution options.

Other Information

Working closely with clients to assess the type of format of service that best meets their needs, services include: large group facilitation or mediation; conflict-needs assessment; one-on-one coaching; dispute systems design; negotiation and communication skills training; negotiated rulemaking; collaborative problem solving; and consensus building.

Areas of Practice

  • ADA
  • Business
  • Commercial
  • Community
  • Cross Cultural
  • Environmental
  • Health Care
  • Land Use
  • Medical Malpractice
  • Native American
  • Organizational
  • Police
  • Public Policy

Professional Services

  • Mediator
  • Communication Skills Trainer
  • Advanced Mediation Trainer
  • Systems Designer
  • Mediation Consultant
  • Mediation Trainer
  • Staff Developer
  • Conflict Coach
  • Collaborative Professional
  • Facilitator
  • Online Mediator

References

Jim Melamed Colleague Dan Spear client, Bonneville Power Administration Mary Lou Soscia client, EPA Steve Sanders client, OR Dept. of Justice Charlie Corrarino client, OR Dept. of Fish & Wildlife Kyle Dittmer client, Columbia River InterTribal Fish Commission