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Orlando, FL 32776
Description of Practice
Thornton Mason specializes in settling workplace issues. His primary strengths lie in eliminating formal employee complaints, avoiding internal relationship disputes, preventing grievance backlogs, and restarting stalled labor negotiations. Thornton's workplace mediation discussions are voluntary, confidential, and non-binding unless the participants agree to do otherwise. He also offers training on in-house mediation programs, enhanced negotiation skills, improved labor management relations, and on process-oriented dispute resolution.
Thornton has been Mediation Resolves' National Director of Workplace Mediation since 2011. Prior to that Thornton was AVP - Human Resources with Sprint where he enjoyed a 25 year HR career.
Thornton has participated in settling over 1200 workplace issues. He specializes in eliminating formal employee complaints, avoiding internal relationship disputes, preventing grievance backlogs, and restarting stalled labor negotiations.
Bachelor of Business Administration, University of Kansas
Thornton has a passion for resolving employee differences without the complications of legalities whenever possible -- and refers to legal alternatives as indispensable in successful human relations. "Legal matters can leave everyone unhappy. So try something else first." he advises. With over 25 years of experience in employee relations, problem identification, mediation, training, and consulting, his life's work is to resolve differences. And he does so by highlighting and linking common ground with desired outcomes. "These mutual relationships always exist," Thornton affirms, "even under seemingly impossible circumstances."
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Related experience: Employee relations including policy design, complaint investigation and resolution. Labor relations including negotiation of collective bargaining agreements, and administration. Litigation of unfair labor practices, arbitration, class action civil, equal employment, unemployment, worker's compensation. Training including employee development curricula, performance management, executive coaching.
Areas of Practice
- Labor - Management
- Online Mediator
- Mediation Consultant
- Mediation Trainer
- Collaborative Professional