What does it mean to learn the art of verbal self-defense?
This article discusses a medical diagnosis--due to bias.
This article encourages mediators with different levels of experience to work together. It uses the analogy of pacesetters in a marathon to show how mediators can support and challenge each other leading to growth and improvement in the mediation profession
If you are, as they say, a left-brained person, you may find it difficult to manage conflict in the workplace when it springs up between employees.
In October 2019, JAMS and the Arbitration Center of Mexico (CAM) jointly organized an academic event at the InterContinental Presidente Mexico City.
Conflict is something we typically try to avoid, especially when we’re talking about business environments.
A Yoruban proverb goes “Words are like spears: Once they leave your lips they can never come back.”
As we accept the reality of our own pain and struggle, and begin to recognize their universality, we open ourselves to the voice of the soul.
Is it an interruption or a cultural difference?
In cases where discrimination has occurred, mediation becomes trickier and sometimes it seems the only way to bring reconciliation is through a trial.
As a business owner, it’s extremely important to familiarize yourself with dispute resolution and the processes you need to take depending on the severity of a case.
In any given mediation, I am often asked whether I think the other party is telling the “truth”, can she be “trusted”?
Whether you’ve just received your first team leadership assignment or have been doing this for a while, it can be helpful to remind yourself – or become aware of – some guidelines for team leaders that can make your job easier.
Montana Mediation Association (MtMA) received a Civil Monetary Penalty Reinvestment Grant to prevent and delay resident discharges from Montana Nursing Homes.
Being prepared for feelings at work helps us to deal with them, instead of letting them escalate.
This is the latest in what seems an unending stream of tragic officer involved shootings and killings of people of color in Texas and around the country.
There are many forms of mediation and environments in which they occur, but a place that proves extremely beneficial for mediation takes place in an educational setting.
I wonder whether the use of anger in negotiations is helpful or harmful.
Mediation is a voluntary process in which each party is to make her own uncoerced decision.
Brush up on your workplace conflict resolution skills--and build up some trust in your employees.
During a recent discussion of ethics, I asked whether it would be proper to hide information.
Why would team members want to discuss a sensitive member with someone they don't know?
What characteristics do you think are shared by quality court ADR programs? I took a swing at a list here. What would you add? Change?
The research on mediation approaches shows a connection between transformative methods and the best outcomes on all levels.