We Hear What We Want to Hear!
"But how did you flunk the test? We studied together! I know you were prepared!”
How COVID-19 is Impacting Court ADR Programs
It is without a doubt an understatement to say that the coronavirus (COVID-19) global health crisis is drastically impacting communities worldwide.
The Business Case for Neutral Facilitation in the Days of the Coronavirus (COVID-19)
The old curse disguised as a blessing “may you live in interesting times” is showing its teeth in the form of pandemic in these early months of 2020.
Tools to Use When Peace Comes to Shove
The infamous meeting all those months ago teetered on the brink of actual violence.
Conflict Haikus
Two haiku poems composed reflecting on the values of mediation.
What, Me Worry?
Being involved in a lawsuit or even just in a dispute can be stressful, worrisome if not anxiety ridden.
Transformative Community Mediation Centers Thriving
A handful of community and municipal mediation centers throughout the world are committed to providing mediation exclusively in the transformative model.
Workplace Aggression
Have you ever worked with someone who came across as angry all the time?
12 Dispute Mediation Techniques for Managers
When different people work together there are high chances that there will be differences in opinion.
Laila and Tara Ollapally Interview - The Future of Mediation in India
This is an interview with Laila and Tara Ollapally discussing the history and present state of mediation in India, and what opportunities they see over the next 10 years.
In Negotiations, Are Women More Ethical Than Men?
The Harvard PONS blog posted (on February 10, 2020) a thought- provoking article by Katie Shonk entitled “Moral Leadership: Do Women Negotiate More Ethically than Men?”
People are Idiots
People are idiots, marriage is dumb, and you’re all going to end up getting divorced eventually--maybe.
Update on CPR’s Employment-Related Mass Claims Protocol
Recently, there have been reports in the news relating to the International Institute for Conflict Prevention and Resolution’s (CPR) Employment-Related Mass Claims Protocol (Protocol).
Parenting by Looking Away: Sometimes the Best Help Doesn’t Look like Help
As a parent, it is easy to get sucked into the hovering way of being.
Online Dispute Resolution: A Primer
Online Dispute Resolution (ODR) is not a new concept and has received significant scholarly attention.
How Do You Handle a Pathological Liar at Work?
Have you ever worked with someone who talked about experiences that seemed far-fetched, but you couldn't pin down what was off?
Risk Factors for Workplace Interpersonal Conflict: How to Prevent it Before It Begins
Managers might scoff at the amount of time they have to put toward mitigating workplace interpersonal conflict instead of managing productivity, overseeing innovation, attending important meetings, and networking for individual or team growth.
What About Your Furry Friends?
So what happens when an older adult experiences a health crisis that takes them away for a time, or becomes unable to live independently?
Keeping the Peace
Judge Danny (as he prefers to be addressed) received the Peacemaker Award and took part in an inspiring conversation that highlighted his commitment to creating peace, resolving conflict and empowering others to do incredible things.
How to Calculate and Use BATNAs and Bottom Lines
Everyone talks about knowing one’s BATNA in negotiation and mediation. But that’s a lot easier said than done.
Are You Listening?
One of the first things a mediator in training is taught is to listen, really listen what the parties are saying.
When No One Wants to Talk...
How do you handle talking with other family members about serious issues when they don't think anything is wrong?
Theory of Change Symposium – Part 5 and Coming Attractions
This jumbo-size post is the last part in the Theory of Change Symposium.
Overwork and Conflict
Are you feeling angry and put upon at work? Are you having negative interactions and conflict over relatively small matters? Overwork may be the culprit.
Are the Flow of Interruptions in the Workday Actually Reducing Mental as Well as Work Flow?
Reports show that numerous interruptions occur throughout the course of most of our workdays.