Being prepared for feelings at work helps us to deal with them, instead of letting them escalate.
This is the latest in what seems an unending stream of tragic officer involved shootings and killings of people of color in Texas and around the country.
There are many forms of mediation and environments in which they occur, but a place that proves extremely beneficial for mediation takes place in an educational setting.
I wonder whether the use of anger in negotiations is helpful or harmful.
Mediation is a voluntary process in which each party is to make her own uncoerced decision.
Brush up on your workplace conflict resolution skills--and build up some trust in your employees.
During a recent discussion of ethics, I asked whether it would be proper to hide information.
Why would team members want to discuss a sensitive member with someone they don't know?
What characteristics do you think are shared by quality court ADR programs? I took a swing at a list here. What would you add? Change?
The research on mediation approaches shows a connection between transformative methods and the best outcomes on all levels.
When we talk about an interpersonal dispute between two people, we commonly say there are two sides to every story – the other person’s version of events and issues and our own.
What this means is that while women are not recognized for the skills at which they might be inherently better, it also means that we are failing men by not highlighting opportunities for growth and improvement.
Are you stuck in a rut in your relationship with someone?
Whether it is a minor slip of the tongue or an entire foot in the mouth, either can lead to some uncomfortable moments followed by the instinct to explain what was “really meant.”
As soon as you begin to contemplate divorce, the nauseating, panic-attack-inducing realization of losing half of your net worth kicks in and you find yourself wondering if it’s even worth it to consider leaving if you’re just going to end up broke and starving.
It happens, at times, that our conflicts get blown out of proportion.
In my various mediator trainings, the use of an apology as a means of resolving a dispute has often been discussed and advocated.
Racial discrimination is a problem that’s bubbling under the surface of workplaces.
This article discusses reactions to the huge scope of our field.
Transformative mediation is thriving in Brno, Czech Republic.
The objectives in a mediation are much different than in litigation; but often the differences are overlooked.
You may recall that the US Supreme Court last term in Henry Schein, Inc. v. Archer and White Sales, Inc. rejected a “wholly groundless” exception to its general principles allocating arbitrability issues between court and arbitrator.
With Aikido, practitioners learn how to defend without harm to themselves and the attacker.
Framing is how to present a proposal. Is it presented in a positive fashion or in a negative fashion?